Platform
Status
Live availability for the Katexs API, voice network, chat widgets, and dashboard.
Current status
| Service | Status | 30-day uptime |
|---|---|---|
| REST API | Operational | 99.98% |
| Voice network | Operational | 99.95% |
| Chat widgets | Operational | 99.99% |
| Dashboard | Operational | 99.97% |
| Webhooks | Operational | 99.96% |
Incident policy
We post an update within 15 minutes of confirming an incident, then every 30 minutes until resolution, followed by a written postmortem for anything above Sev-2.