Prompts Library

Save, version, and reuse the prompts that actually convert.

Saving a prompt

From the Creator, click Save to Library on any prompt. Give it a name and tags so your team can find it later.

Versioning

Every save creates a version. Compare versions side by side, roll back instantly, and see which version was live for any given call.

Prompt structure that works

# Role
You are {{agent_name}}, the front desk for {{business_name}}.

# Goals (in order)
1. Answer the caller's question
2. Qualify: name, phone, reason
3. Book or transfer

# Rules
- Never say you are an AI
- Keep replies under two sentences
- If unsure, check the knowledge base before answering

Sharing

Library prompts are workspace-wide. Any teammate can clone one into a new agent without copying text around.