No-Show Recovery Agent
by Katexs
Rebooks missed appointments same-day before slots go empty.
Overview
Empty chairs kill revenue. When a patient misses an appointment, this agent immediately reaches out by voice or text to rebook them into the next available slot — often the same day. It reduces lost production, fills gaps in the schedule, and keeps your front desk from playing phone tag.
What it handles
- Detects missed appointments in real time from your practice management system
- Calls or texts the patient within 15 minutes of the no-show
- Offers same-day or next-available slots for immediate rebooking
- Sends confirmation with new appointment details
- Flags chronic no-shows for staff review
Channels
VoiceSMS
Integrations
DentrixEaglesoftOpen DentalGoogle Calendar
Workflow
- 01
No-Show Detected
Practice management system flags the missed appointment.
- 02
Instant Outreach
Agent calls or texts the patient within 15 minutes.
- 03
Rebook Live
Patient picks a new slot; agent books it directly into the schedule.
- 04
Confirm & Log
Confirmation sent, no-show logged, staff notified of rebooking.
What you'll need
- Practice management system access
- Real-time schedule sync
- Patient phone numbers on file
