Client Reporting Agent
by Katexs
Answers routine account questions so your team stays billable.
Overview
Agency account managers spend 30% of their week answering the same client questions: 'How's my campaign doing?' 'What did we spend?' 'When's the report due?' This agent handles all of it — pulling live data, answering routine questions, and escalating only when strategy is needed. It keeps your team billable and your clients informed.
What it handles
- Answers routine account questions from live dashboard data
- Pulls campaign performance, spend, and timeline updates
- Schedules report delivery and check-in calls
- Handles billing and invoice inquiries per policy
- Escalates strategic or unhappy clients to the account manager
Channels
ChatEmail
Integrations
HubSpotGoogle AnalyticsSlackZapier
Workflow
- 01
Question Received
Client asks about campaign performance via chat or email.
- 02
Live Pull
Agent queries dashboards and delivers the answer in real time.
- 03
Resolve or Escalate
Routine question answered. Strategic issue routed to the AM.
- 04
Log & Follow
Interaction logged; follow-up scheduled if client satisfaction drops.
What you'll need
- Dashboard access (GA, ad platforms, CRM)
- Client account mapping
- Escalation rules by issue type
