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Fitness

Class Booking Agent

by Katexs

Schedules, waitlists, and handles cancellations automatically.

Want this agent running in your business?

Handles
5 tasks
Channels
Voice · Chat · SMS
Connects
4 integrations
Build time
48 hours
Complexity
Standard
KATEXS / FITNESSLIVECONVERSATIONRESOLUTION94%

Overview

Members want to book classes without waiting on hold or refreshing an app. This agent handles class scheduling, waitlists, and cancellations by voice or chat — 24/7. It checks real-time capacity, moves waitlisted members into open spots, and reduces front-desk workload.

What it handles

  • Books classes by name, time, or instructor preference
  • Manages waitlists and auto-fills cancellations
  • Handles membership-tier restrictions and class credits
  • Sends confirmation and reminder texts
  • Processes cancellations and refunds per policy

Channels

VoiceChatSMS

Integrations

MindbodyGlofoxGoogle CalendarStripe

Workflow

  1. 01

    Member Request

    Member asks to book, cancel, or join a waitlist by voice or chat.

  2. 02

    Live Check

    Agent checks real-time class capacity and membership status.

  3. 03

    Book or Waitlist

    Spot available = immediate booking. Full = waitlisted with priority.

  4. 04

    Confirm & Remind

    Confirmation sent instantly; reminder fires 2 hours before class.

What you'll need

  • Class schedule API or calendar
  • Membership management system
  • Cancellation and refund policy rules