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Appointment Reminder Agent

by Katexs

Confirms and reschedules ahead of time to protect the schedule.

Want this agent running in your business?

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2,300 deploys

Overview

Missed appointments are the silent killer of medical revenue. This agent confirms every appointment 48 and 24 hours ahead — by voice, text, or email — handling reschedules on the spot and backfilling cancellations from your waitlist. It protects your schedule, fills your chairs, and eliminates front-desk phone tag.

What it handles

  • Sends confirmation reminders 48 and 24 hours before appointments
  • Reschedules no-confirms directly into the next open slot
  • Backfills cancellations from the waitlist automatically
  • Sends pre-visit instructions and intake form links
  • Alerts staff when a high-value slot is at risk

Channels

VoiceSMSEmail

Integrations

DentrixEaglesoftOpen DentalGoogle Calendar

Workflow

  1. 01

    Appointment Booked

    Patient scheduled; agent sets reminder sequence.

  2. 02

    48-Hour Check

    Agent calls or texts to confirm attendance.

  3. 03

    24-Hour Final

    Final reminder with time, location, and what to bring.

  4. 04

    Backfill or Reschedule

    Cancellation triggers waitlist backfill; no-show gets rescheduled.

What you'll need

  • Practice management system with appointment data
  • Waitlist or cancellation backfill protocol
  • Patient contact preferences