Medical
Appointment Reminder Agent
by Katexs
Confirms and reschedules ahead of time to protect the schedule.
Want this agent running in your business?
- Handles
- 5 tasks
- Channels
- Voice · SMS · Email
- Connects
- 4 integrations
- Build time
- 48 hours
- Complexity
- Standard
Overview
Missed appointments are the silent killer of medical revenue. This agent confirms every appointment 48 and 24 hours ahead — by voice, text, or email — handling reschedules on the spot and backfilling cancellations from your waitlist. It protects your schedule, fills your chairs, and eliminates front-desk phone tag.
What it handles
- Sends confirmation reminders 48 and 24 hours before appointments
- Reschedules no-confirms directly into the next open slot
- Backfills cancellations from the waitlist automatically
- Sends pre-visit instructions and intake form links
- Alerts staff when a high-value slot is at risk
Channels
VoiceSMSEmail
Integrations
DentrixEaglesoftOpen DentalGoogle Calendar
Workflow
- 01
Appointment Booked
Patient scheduled; agent sets reminder sequence.
- 02
48-Hour Check
Agent calls or texts to confirm attendance.
- 03
24-Hour Final
Final reminder with time, location, and what to bring.
- 04
Backfill or Reschedule
Cancellation triggers waitlist backfill; no-show gets rescheduled.
What you'll need
- Practice management system with appointment data
- Waitlist or cancellation backfill protocol
- Patient contact preferences