Abandoned Cart Agent
by Katexs
Recovers high-value abandoned carts with personalized outreach.
Overview
Seventy percent of online carts are abandoned. This agent targets high-value abandoned carts with personalized voice and SMS outreach — answering product questions, offering incentives, and closing the sale. It integrates with your ecommerce platform, tracks cart value, and only chases carts worth recovering.
What it handles
- Monitors cart abandonment in real time from your store
- Sends personalized SMS or voice call within 1 hour of abandonment
- Answers product questions and handles objections live
- Offers time-sensitive incentives to close the sale
- Books a callback or escalates to support for complex issues
Channels
VoiceSMSEmail
Integrations
ShopifyWooCommerceKlaviyoZapier
Workflow
- 01
Cart Abandoned
High-value cart is abandoned; agent is triggered automatically.
- 02
First Touch
Personalized SMS or voice call sent within 60 minutes.
- 03
Handle Objections
Agent answers questions, offers incentive, and pushes to checkout.
- 04
Close or Nurture
Sale completed = confirmation sent. Still hesitant = scheduled follow-up.
What you'll need
- Ecommerce platform integration
- Cart value threshold rules
- Incentive codes or discount logic
