Cloud Computing


Weekly meeting in companies Think Room

Almost one out of two meeting planners today says that event technology is a primary pain point, according to a new study published by etouches. Another new report from Cvent revealed similar sentiments among planners relating to cloud-based event management platforms, stating, “Planners cite poor transparency and accuracy over pricing, along with lack of clarity and poor response rates, as their main pain point with venue selection.” In the etouches report, the top concerns among planners pre-event are: selecting the right content (56 percent) and managing attendee registration (51 percent). During the event, the biggest pain......

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Live support, key of an endless satisfaction

You don’t have to be a marketing expert to know that quality customer service plays a crucial role in business. Your customers are the ones who spread the word about you and help grow your customer base. Many ecommerce websites have been adding live chat support to their help desk software in order to provide real time answers rather than having customers leave their websites. Real time chatting with a customer support expert not only builds customers‘ confidence during their shopping experience, but also helps to improve your conversion rates. According to a survey of American online consumers, 68% engage......

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